Microsoft Dynamics 365 as a CRM and ERP

Microsoft Dynamics 365 is a cloud-based platform, bundling ERP, CRM, and HCM products along with Power BI in a single unified streamlined package. With its ERP and CRM capabilities divided into multiple apps, Dynamics 365 is designed for users providing what they need to grow their business at their own pace with flexibility.

What can Dynamics 365 do?

Dynamics 365 can bring CRM and ERP functionalities together. It is integrated with Office 365, Power BI and Cortana Intelligence & other Microsoft products to provide a unified platform for working experience across business processes.

With such vast integration, it is comprised of a number of apps covering a wide variety of business processes; CRM, financial planning and reporting, logistics, and human resource management functions are contained within one uniform program.

Why choose Microsoft Dynamics 365 CRM over other competitors?

• It has a  familiar and intuitive UI that ranks among the highest in user adoption.

• Its integration with other Microsoft products, such as Outlook, Office 365, Windows Server, Exchange Server, Teams, SharePoint, Power BI, and PowerApps, offers a huge advantage.

• It has got powerful built-in tools like the LinkedIn Sales Navigator Application Platform (SNAP) and Relationship Assistant to improve productivity and efficiency.

• It has a flexible architecture, deployment options, and pricing that allows for easy customization to tailor the system to meet business’s needs.

  
  

Seven basic core Modules of Dynamic 365:

1. Finance

Dynamics 365 covers 95% of Financial functionalities. This is great as the software's competitors average 90% coverage of characteristics for this module and results in a small yet perceptible advantage for Dynamics 365.

       2. Human Resource Management

Dynamics 365 is a viable option in the Human Resources module covering 88% of characteristics of this module. This gives Microsoft an upper hand over other competitors 

3. Manufacturing Management

Dynamics 365 supports an impressive 96% of Manufacturing Management functionalities while other ERP packages on the market offer an average 82% coverage in this module

        4. Inventory Management

Dynamics 365 offers 97% coverage of Inventory Management function, while its competitors offer an average of  86% support for this module.

         5. Purchase Management

In this module, Dynamics 365 supports 99% of the features and functions compared to its competitors which amount to a great advantage for the Microsoft software.

6. Quality Management

Dynamics 365 covers an extensive 99% of Quality Management functionalities. This gives an advantage since competing for ERP software systems covers an average 82% of functionalities here.

7. Sales Management

In the Sales Management module, Dynamics 365 has excellent coverage, supporting up to 96% of functions. On the other hand, the support offered by other ERP software solutions is 90%. This gives Microsoft a noticeable advantage in Sales Management.